Module 3 OLJ Task Essential knowledge, skills and attributes


Based on your reading in Modules 1, 2 and 3 so far, and your examination of Abram’s and Harvey’s definitions of Librarian 2.0 and the views presented in the above YouTube clips, define what you believe to be the essential knowledge, skills and attributes of an information professional in a Web 2.0 world.Write up your definition as a post (of no more than 350 words) in your OLJ.

Web 2.0 describes and defines the rapidly expanding suite of interactive technologies on the Internet. Web 2.0 technologies and tools are participative in nature so these are all about making connections, creating conversations, sharing learning experiences and ultimately about building communities to help end-users. Information professional have a vital role to play in this interactive environment as new tools become available and old ones fall by the wayside. For librarians and libraries to survive in a Web 2.0 world it important to keep exploring and expanding the suite of library skills and services to find the ‘right’ tools/applications that may better suit their services and support their clients. Understanding the information seeking behaviour of your users through these interactive technologies will help towards building a library service that is relevant and useful in the rapidly changing information landscape of today.

The essential knowledge, skills and attributes needed by information professionals to keep abreast of these rapid changes are many but the ability to continually evolve and adapt to these changes is vital keep your services moving forward. I note the following:

  • Recognise the world of information is changing fast and become an active participant by engaging with colleagues and educating yourself
  • Be willing to experiment and propose new services
  • Let go of previous services and take advantage of new tools and applications but be realistic with what can be achieved with new technologies
  • Join social networks and harness the knowledge of “collective intelligence”
  • Be selective with the technology choices, and select one that fulfils a particular need.
  • Be willing to go where you users are, both online and in the physical world to provide library services
  • Think about your services, your users and where you want to go with technology
  • Understand the power of Web 2.0, social media and social networking
  • User participation and feedback is important is creating or enhancing services
  • There is no ‘right technology’ as Web 2.0 is in a constant flux… so keep learning with new tools and experiment…



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